Legal

Terms of Service

Please read these terms carefully before using our website or requesting services.

Last updated: April 2026

Agreement to Terms

By accessing or using the Vanderclock Outdoor Services website (vanderclockoutdoor.com) or by requesting landscaping services from us, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you may not use our website or services.

About Our Services

Vanderclock Outdoor Services provides professional residential landscaping services in Wayne, NJ and surrounding areas of North Jersey. Our services include, but are not limited to:

  • Mulch and rock installation
  • Bed edging and new bed creation
  • Planting, shrub installation, and plant removal
  • Spring and fall property cleanup
  • Leaf and debris removal
  • Landscape design consultation and installation

Specific terms for any individual job — including scope of work, pricing, materials, and scheduling — are agreed upon directly with the customer prior to work beginning.

Estimates and Pricing

Free estimates provided through our website or by phone are non-binding and subject to on-site review. Final pricing is confirmed before work begins. We do not begin any project without the customer's explicit approval of the quoted price.

Pricing may change if the scope of work changes during a project due to unforeseen conditions (e.g., buried debris, root systems, drainage issues). We will notify you of any changes before proceeding.

Scheduling and Cancellations

We make every reasonable effort to honor scheduled appointments. However, outdoor services are subject to weather delays. We will contact you promptly if a scheduled job needs to be rescheduled due to weather or unforeseen circumstances.

If you need to cancel or reschedule a confirmed appointment, please contact us at least 24 hours in advance. Repeated last-minute cancellations may affect our ability to prioritize your scheduling.

Website Use

This website is provided for informational purposes and to facilitate service requests. You agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the site or its underlying systems
  • Submit false or misleading information through our forms
  • Copy, reproduce, or redistribute content from this site without written permission

Intellectual Property

All content on this website — including text, images, logos, design, and code — is the property of Vanderclock Outdoor Services or its licensors. You may not reproduce, distribute, or create derivative works from any content on this site without our express written consent.

Limitation of Liability

Vanderclock Outdoor Services is not liable for any indirect, incidental, or consequential damages arising from your use of this website or from service outcomes beyond our direct control. Our total liability for any claim arising from our services shall not exceed the amount paid for the specific service in question.

We are not responsible for pre-existing conditions on your property that may be revealed or affected during the course of our work, including but not limited to buried utilities, underground irrigation systems, or root damage.

Property Access and Safety

By scheduling service, you confirm that you have the authority to grant access to the property and that the work area will be reasonably accessible. Please ensure any pets, obstacles, or hazards have been addressed prior to our arrival. We are not liable for delays or additional costs caused by inaccessible work areas.

Customer Satisfaction

We stand behind our work. If you have a concern about a completed job, please contact us within 5 business days so we can address it directly. We will make reasonable efforts to resolve any legitimate issues at no additional cost.

Third-Party Links

Our website may contain links to third-party websites for convenience. These links do not constitute an endorsement of those sites. We are not responsible for the content, privacy practices, or accuracy of any third-party sites.

Changes to Terms

We may update these Terms of Service at any time. Changes take effect immediately upon posting. Continued use of our website or services after changes are posted constitutes your acceptance of the updated terms.

Governing Law

These Terms of Service are governed by the laws of the State of New Jersey. Any disputes arising under these terms shall be resolved in the courts of Passaic County, New Jersey.

Contact Us

If you have any questions about these terms, please contact us: